DIGITAL LANGUAGE SERVICES

WE SPEAK HUMAN

DIGITAL
LANGUAGE
SERVICES

Digital Language Services meets the foreign language communication needs of global businesses by employing cost-effective strategies and specialized customer care.

We utilize leading-edge translation technologies and a vast network of top-notch linguists.

DLS consists of seasoned staff able to manage and coordinate comprehensive communication services across multiple platforms worldwide. Our nearly 30 years of experience in the field of translation and translation technology makes DLS uniquely qualified to help you deliver your message to the world.

LANGUAGE TECHNOLOGY

Successful global customer programs require far more than yesterday’s traditional language services. Today we’re travelling at warp speed towards a new world of digital everything. To meet those challenges we offer the latest Translation Memory (TM) technology, powerful cloud-based translation management systems (TMS), and a convenient 24/7 accessible client portal (MyDLS) – all with one thing in mind: you!

Language leveraging tools achieve greater brand consistency and terminological continuity saving you valuable time and significant money. Workflow automation eliminates labor-intensive manual processes, and our client portal provides a highly transparent and centralized repository for all your linguistic assets as well as real-time project information on status, cost, savings, and more..

TIME TO MARKET

Another persistent factor of success in the global marketplace is simply the speed with which you get there. Through the use of appropriate translation technology, Digital Language Services enhances your ability to quickly put your product information into the hands of an international clientele.

Pairing excellent human translation skills with technology reduces your time-to-market and garners economic efficiencies which are always passed on to our customers. Our leveraging and automation tools continually reduce translation costs, increase consistency and quality, while helping to bring a project in on almost any timeline.

QUALITY

Clear and concise communication is critical in the global marketplace, and it’s most effectively achieved by connecting with your target audiences in their native language. At Digital Language Services, we help our clients attain a successful global presence by using customized, yet predictable localization processes, hand-picked linguistic subject-matter experts, alongside cutting-edge language technology designed to ensure superior quality every step of the way.

Management Team

OUR SERVICES

LANGUAGE PARTNER

WE’VE GOT YOU COVERED

From your new web presence, to that automotive patent, to the license agreement, to the marketing brochure, to the clinical trial, Digital Language Services has been providing high quality translation and localization services to our customers for over 25 years.

See below how we can help you sell and promote your products and services overseas

TECHNOLOGY
Words, abbreviations, jargon, data, studies, patents…it’s what we do. Any subject, any language, we’ll make it read like the original.
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• Web and software localization
• Engineering and end-user manuals
• Scientific documents, papers, and presentations
• Business proposals and RFPs
• Patents
• Conference interpreting for technical discussions

HEALTHCARE
It’s technical, it’s critical, and it can change lives. We know – we translate it on a daily basis.
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• Medical devices
• Pharmaceutical
• Clinical research
• Medical interpreting

MARKETING
More than just the words, it’s your message – we help you communicate your global brand.
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• Transcreation
• Web ads
• Commercials
• Public relations and press communications
• Conference interpreting for business meetings

LAW
Expertise in Legalese…from depositions to contracts to patents, all ready for your legal review.
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• Contracts and agreements
• Patents
• e-discovery
• Court interpreting

EDUCATION
Different subjects, delivery methods, languages, and cultures. Learn more about how we can help…
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• e-Learning websites and software
• Textbooks
• Educational games
• Standardized test question banks
• Language Learning programs
• Conference interpreting for educational forums

TRAVEL / HOSPITALITY
Connecting global travelers in the digital age requires 5-star quality communication and a consistent brand experience.
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• Travel brochures and advertisements
• Hotel websites and travel apps
• Corporate videos and audio tours
• Booking software
• Property descriptions
• Loyalty programs
• HR and talent recruitment records

MULTIMEDIA PARTNER

WANT MEDIA? WE GOT MEDIA!

Hit the ground running with our modern in-house production studio, experienced engineers, and our expanding pool of professional local and worldwide voice talents.

See below for the specifics on creating, optimizing, and localizing your multimedia content…

AUDIO LOCALIZATION
We can translate, edit, tweak, and record your audio scripts to fit any format, length, languages, or budget.
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• Video dubbing
• App audio
• Web and radio ads

VIDEO LOCALIZATION
We can localize, adapt, dubbed, sync, and hosted your video in over 60+ languages.
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• Multimedia games
• Rich media tech and product support
• Movies and documentaries

TRANSCRIPTION
Our multimedia team has the tools and transcriptionists to handle any-sized multimedia-to-text transcription project.reviews, updates, and publishing?
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• Legal and business transcription
• Foreign language transcriptions
• Interviews

CONTENT CREATION
No media? No problem! If developing rich media is not one of your core strengths, don’t worry, it’s one of ours.reviews, updates, and publishing?
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• Promotional videos
• Help clips
• Rich media presentations

STRATEGIC PARTNER

COMPLY, EXPAND, AUTOMATE

Ready to spread the word? We can help! We offer a comprehensive set of globalization services as well as cosultation on how to make your next push into a new market a success.

Learn more about how our domestic and in-country experts can help guide you through your global strategy…

GLOBAL REACH
How sure-footed are you when you navigate new territory? We will be your global guide.
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• Global safe harbor consulting
• General International Law Advisory
• Global market research
• Global staffing & outsourcing

MANAGED SERVICES
How robust, scalable, and efficient is your entire globalization process?
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• Terminology management
• Localization quality assurance (LQA) management
• Translation revieInternationalization (I18n) consulting and engineeringw management
• Localization tools development
• Localization Staffing

TECH STRATEGY
Are your content management systems and processes set up to handle multiple languages, versioning, automated translation handoffs, reviews, updates, and publishing?
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• Content Management Systems (CMS) consulting
• Translation Management Systems (TMS) consulting
• Workflow automation
• Content optimization
• Machine Translation (MT) evaluation and deployment

Client Control Center for Translation Projects

Secure. Cloud-Based. Easy to Access. Easy to Monitor.

myDLS – The Free 24-Hour Control Center for All Your Translation Projects

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ONLINE PROJECTS

Easier online project submittal, approval, and initiation with either hierarchical, regional or divisional stakeholder authority

COST SAVINGS

Comprehensive cost-savings and translation memory leveraging by project, language, and content

PROGRESS

Detailed project and progress status, including client or third-party review, by language and component

myDLS localization control center is furnished
to all clients at no additional cost.

This proprietary online portal provides an automated project life-cycle solution to manage all of your projects in real-time.

myDLS has been developed over the past 15 years into an easy-to-use, virtual repository of all client project components.

myDLS enhances your project control by maximizing your savings both in terms of money and time.

Being able to monitor our progress allows you greater control from project inception to completion.

What better way for us to demonstrate our respect for you as our client? We believe you’ll be delighted with myDLS.

Why Digital Language Services

HAPPY CLIENTS FOR SO MANY REASONS.

We do quality work.

We examined a decade of business performance results and are pleased to report that we have a 97% client retention rate and over 99% of our first drafts are approved for publication

We meet international standards.

Our ISO-compliant Quality Management System includes continuous review and validation of company-wide processes and procedures. We are among an elite group of LSPs to have achieved multiple ISO certifications:  ISO 9001:2008 (Process), ISO 13485:2003 (Medical Devices), and ISO 17100:2015 (Translation).

Superior automation.

Our 24/7 “myDLS” client portal, offered at no additional cost to all clients, is an online portal which gives you an automated project lifecycle solution to manage all projects in real-time.

The world’s best translation workflow technology.

A single, central, virtual repository of all your language assets

• Automation of labor-intensive processes
• Customizable workflow options
• Support of XML, TMX, and a long list of industry standards
• Integrated translation memory leveraging
• Free ICE (In-Context-Exact) matches
• Automated review
• 24/7 access to all cost and status reports
• Increased throughput and faster turnaround

Unequaled expertise.

Almost all of our project managers have advanced degrees in translation, interpretation, or localization project management from the Middlebury Institute of International Studies at Monterey. MIIS is the country’s only integrated institution hosting a combination of graduate schools focused on language and cross-cultural business communication.

We’re speedy. We’re good. We care.

As a mid-sized provider we are much more agile than the giants we often compete with. We establish aggressive SLAs with our clients to ensure timely delivery of key components of project.

With our multiple support and production offices, you’ll have our attention around the clock and across all time zones. Regardless of program size, our client relationships are never taken for granted.

Your trade secrets are safe with us.

Your confidential properties are secured with restricted card-scan entry, DoD-level data security and encrypted WorldServer technology.

A consultative approach.

Together, we can help you identify and execute optimum strategies for expanding globally and communicating your message in the most efficient and culturally-appropriate way.

We make house calls.

Many of our larger clients—including Adobe, Seagate, and Sony—receive onsite support services to help deliver productive, ongoing localization programs.

We have serious interpretation skills.

DLS offers in-person and over-the-phone interpretation services for your deposition, your conference, your IME or your product support and helpdesk requirements.

We’re covered, you’re covered.

Our $2,000,000 general liability insurance policy helps everyone here sleep well.

DIGITAL LANGUAGE SERVICES, INC

11 State Street, Pittsford, NY 14534
(585) 586-5910

Contact.